FAQs

Accessing your files

☆ After completing check out, you will be automatically sent a download link to the email address that you provide.
☆ The link expires 24 hours after the purchase. If you click the expired link after that time, we'll send a new link to the email address used for the initial purchase.

All downloads are for personal use only

☆ You may print the purchased Reliquary & Curios designs using your home printer or via a third party printer, but you MUST NOT share, resell, reproduce, alter, amend or distribute by electronic or physical means or profit in any way from the design.
☆ All Reliquary & Curios products available on this website are for non-commercial personal use only remain copyright of Rae Rose, and are owned by the Reliquary & Curios brand. If you are a commercial brand who would like to discuss commercial use licensing, please contact us.

How to get the best results when printing your artwork

☆ The final printed quality of this artwork will very much depend on the type of printer and paper used.
☆ When printing at home we recommend printing on an inkjet printer with a minimum of 6 ink colours on Epson Archival Matte paper or similar. Semi-gloss high quality photo paper will also yield good results.
☆ As all computer and device screens differ, the artwork when viewed on screen may not accurately reflect your printer profile.
☆ Sometimes it can help to make a draft print and then alter the printer settings to give the desired final print results.

Important Information about digital products

☆ Digital items aren't eligible for returns or exchanges because of the nature of these items. However, if you have any problems with your purchase, please contact us, and we’ll do our best to resolve the issue.

Commercial licensing

☆ If you are a commercial brand who would like to discuss commercial use licensing, please contact us.